Dr. Tiffany N. Baker, Ed.D,  the founder and CEO of InspirED Design Co.™ specializes in integrating learning into business strategy for sustainable growth and impact. With over two decades of experience in higher education, a Doctorate in Education in Curriculum and Instruction, her research focused on student transition and retention. Through her work, she posits that there is an innovative approach to customer learning and engagement demonstrating how the same principles that keep students motivated and successful can enhance customer retention, loyalty, and long-term value.